If you need help or have a question about your RSVP account, our Customer Support team is here to assist you. There are several easy ways to get in touch, depending on how you are using RSVP.
Our typical response time is within 48 hours, although this may vary during busy periods. Support requests are generally handled on a first come, first served basis. However, Premium Subscribers receive priority support assistance as part of their Premium subscription benefits.
Web Support Widget
When using RSVP on the website (desktop or mobile browser), you can contact Support instantly through the purple bubble chat icon.
This is a support widget that allows you to quickly send a message to our Customer Support team without leaving the page. Simply click the icon, describe your issue, and submit your request.
Contact Us Form
You can also reach our Support Team by using our online Contact Us form:
https://www.rsvp.com.au/contact-us
This form allows you to submit detailed enquiries, and our team will respond as soon as possible.
Contact Us via Your Account (Website)
If you are logged into RSVP on a desktop or mobile browser, you can also contact us directly from your account:
- Click your Profile icon (top right corner)
- Select Contact Us
- Fill in the form with your enquiry and submit
Contact Us via Mobile App
If you are using the RSVP mobile app:
- Go to the Me page
- Scroll to the Support section
- Select Contact Us
- Submit your enquiry
Email Support
You can also contact our team directly by emailing:
To help us assist you faster, please include the following details:
- A clear description of your concern or issue
- Screenshots (if applicable)
- Your account details (email address, username, or mobile number)
- Device and browser/app details
Providing complete information helps us resolve your issue more quickly and efficiently.